Terms & Conditions

The Gallery Press

Last updated: 15 January 2026

These Terms & Conditions govern the use of The Gallery Press website and services. By accessing this website, submitting files, or commissioning work, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our services.

1. About Us

The Gallery Press is a fine-art print studio based in Cobham, Surrey, United Kingdom, providing fine-art giclée printing and related services.

2. Services

The Gallery Press provides fine-art printing and associated services, including but not limited to:

  • Giclée fine-art printing

  • Proofing and test prints

  • Edition printing and certificates of authenticity

  • Digital retouching and restoration

  • Scanning services

  • Mounting, framing, and finishing

  • Packaging and preparation for display or sale

All services are provided with care and professional judgement, but outcomes may vary depending on the quality and suitability of supplied files.

3. File Submission & Copyright Responsibility

By submitting files to The Gallery Press (via our website, MASV portal, email, or any other transfer method), you confirm that:

  • You are the copyright holder, or

  • You have full legal permission and authority to supply the files for the purposes requested (including printing, proofing, testing, and production)

You confirm that submitted files:

  • Do not infringe copyright, moral rights, or intellectual property rights of any third party

  • Are not supplied without the consent of the copyright holder

  • Are lawful to reproduce in the manner requested

The Gallery Press accepts files in good faith and does not independently verify copyright ownership.

Responsibility for copyright clearance and legal compliance rests entirely with the sender.

You agree to indemnify and hold harmless The Gallery Press against any claims, losses, damages, costs, or legal expenses arising from:

  • Copyright infringement

  • Breach of intellectual property rights

  • Misrepresentation of ownership or permissions

4. Use of Submitted Files

Files supplied to The Gallery Press will be used solely for the purposes agreed with you, including production, proofing, reprints, and fulfilment.

Files will not be shared with third parties except where required to fulfil the agreed service (for example, specialist finishing or framing), or where required by law.

5. File Storage & Retention

Files may be retained for a reasonable period to allow for production, reprints, or follow-up work.

If you require files to be deleted after completion, please request this in writing.

6. File Preparation & Accuracy

You are responsible for ensuring that files supplied are:

  • Final and approved for printing

  • Correctly sized, oriented, and resolved

  • Supplied in an appropriate colour space and format

While advice and guidance may be provided, responsibility for final file content remains with the client.

7. Proofing & Approval

Where proofs are supplied:

  • Proofs are intended to guide colour, tone, and overall appearance

  • Minor variations between proof and final print may occur due to paper choice, scale, or production conditions

Approval of a proof constitutes approval to proceed. Once approved, The Gallery Press cannot be held responsible for errors present in the supplied file.

8. Orders, Pricing & Payment

  • Pricing is transparent and based on published structures or agreed quotes

  • Payment terms will be agreed at the time of order

  • Work may not commence until payment (or a deposit) is received

Prices are subject to change but will not affect confirmed orders.

9. Cancellations & Refunds

Due to the bespoke nature of fine-art printing:

  • Work cannot usually be cancelled once production has begun

  • Refunds are not offered for changes of mind

If an error is found to be the responsibility of The Gallery Press, reasonable steps will be taken to correct it.

10. Limitation of Liability

The Gallery Press shall not be liable for:

  • Losses arising from incorrect or unsuitable files

  • Indirect or consequential losses

  • Delays caused by circumstances beyond reasonable control

Our liability shall not exceed the value of the services provided.

11. Right to Refuse Work

The Gallery Press reserves the right to decline or discontinue work where there is reasonable concern regarding:

  • Copyright or legal ownership

  • Ethical or lawful use

  • Practical or technical suitability

12. Privacy & Data Protection

Personal data is handled in accordance with applicable UK data protection laws.

We collect only the information necessary to provide our services and do not sell or misuse personal data.

A full Privacy Policy is available on this website.

13. Website Use

All content on this website, including text and images, is the property of The Gallery Press unless otherwise stated and may not be reproduced without permission.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

15. Contact

If you have any questions regarding these Terms & Conditions, please contact:

The Gallery Press
home@thegallerypress.co.uk